Accessibility

Jyoti Beauty Salon is committed to ensuring that our website and salon are accessible to everyone, regardless of ability or disability. We believe that beauty is for all, and we strive to provide an inclusive experience for every guest.

We continuously work to improve the accessibility of our services, both online and in person, and welcome your feedback to help us do better.

Our website has been designed with accessibility best practices in mind, guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards:

• Semantic HTML — we use proper heading hierarchy, landmarks, and ARIA labels to ensure screen readers can navigate our content effectively.

• Keyboard Navigation — all interactive elements on our website can be accessed and operated using a keyboard alone, without requiring a mouse.

• Colour Contrast — we maintain sufficient colour contrast ratios between text and backgrounds to ensure readability for users with low vision or colour vision deficiencies.

• Focus Indicators — visible focus indicators are provided for all interactive elements to support keyboard users.

We have taken steps to ensure our content is easy to read and understand:

• Responsive Text — our website text scales appropriately across all devices, from mobile phones to desktop monitors.

• Readable Typography — we use the Inter font family, chosen for its exceptional legibility across sizes and screens.

• Clear Language — we write in plain, simple language to ensure our content is easy to understand for all users.

• Text Resizing — our website supports browser text resizing up to 200% without loss of content or functionality.

All meaningful images on our website include descriptive alternative text (alt text) so that screen reader users can understand the visual content.

• Decorative images are properly marked to be ignored by assistive technologies.

• We avoid relying solely on colour to convey important information.

• Our images are optimised for fast loading using modern formats (AVIF and WebP) to benefit users with slower connections.

Our website is fully responsive and works seamlessly across all devices:

• Touch-Friendly — all buttons and links have adequate touch target sizes (minimum 44×44 pixels) for easy tapping on mobile.

• Flexible Layouts — content reflows smoothly to fit any screen size without horizontal scrolling.

• Reduced Motion — we respect the "prefers-reduced-motion" setting in your browser, reducing or disabling animations for users who are sensitive to motion.

We want every guest to feel welcome and comfortable at Jyoti Beauty Salon:

• Our staff are trained to assist guests with diverse needs with patience, respect, and care.

• We offer personalised consultations to understand your specific requirements before any service.

• We welcome service animals in our salon.

• If you need additional time for appointments, please let us know when booking.

We are continually working to improve physical accessibility at our salon locations:

• Our salon is located on the 1st floor at Hathwa Market, Chapra. Please contact us in advance if you need assistance reaching our salon.

• We provide comfortable, supportive seating during services.

• We are happy to make reasonable adjustments to our service delivery to accommodate your needs.

• If you have specific accessibility requirements, please call us at +91 79797 04443 before your visit so we can prepare.

We are flexible and willing to adapt our services to meet your needs:

• Appointment Flexibility — we offer extended appointment times for guests who need them.

• Communication — we are happy to communicate via phone, WhatsApp, or in person, whichever is most comfortable for you.

• Allergy & Sensitivity — please inform us of any allergies, sensitivities, or medical conditions so we can select appropriate products.

• Quiet Environment — if you are sensitive to noise, let us know and we will do our best to accommodate you during quieter hours.

Our website is tested and compatible with popular assistive technologies:

• Screen readers such as NVDA, JAWS, and VoiceOver

• Screen magnification software

• Voice recognition software

• Alternative input devices

If you encounter any difficulties using our website with your assistive technology, please contact us and we will work to resolve the issue.

Your feedback is essential to helping us improve accessibility. If you experience any barriers when accessing our website or visiting our salon, please let us know:

• Describe the accessibility problem you encountered.

• Tell us what assistive technology you were using (if applicable).

• Provide the page URL where you experienced the issue (for website feedback).

We aim to respond to all accessibility feedback within 5 business days.